To place an order, you must:

• Register and complete a customer profile on our website. Only registered customers can view prices and submit demands
• Submit a demand through the website. After submission, a confirmation email will be sent automatically.
• Katchem will check stock availability od production capacity and usually respond by the next working day
• You will receive a Purchase Order Summary (POS) containing the availabe quantities, prices, delivery details, estimated delivery date, transport costs and payment terms
• To confirm the order, the customer must sign the POS and return scanned copy to sales@katchem.cz
• For dual-use and military goods, a specific licensing procedure applies. Please refer to the relevant Dual-Use Goods or Military Goods section for detailed instructions
• The POS must be signed within 2 weeks. Otherwise, the goods will no longer be reserved and the ordr will be cancelled

The Purchase Order Summary becomes binding once signed by both the buyer and the seller.